Veritas Essential Appliance Support – Extended Service – 3 Year – Service
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Appliance Support consists of the Standard and Essential support offerings described below, delivered pursuant to the terms and conditions set forth in the applicable legal agreement or certificate (“Agreement”) between the end user (“End User”) and Veritas Technologies LLC and/or its subsidiaries (“Veritas”). Please refer to your agreement to confirm the type of Appliance Support offering you have purchased.
Capitalized terms not otherwise defined in this Appliance Support Description are defined in the Agreement. Appliance Support is provided in accordance with applicable Veritas Support policies.
- Provides reliable support to resolve all your technical issues
- Fixes service included to resolve your problems
- On-site support provides fast and easy approach to solve the issues
- Parts and labor service characteristics help minimize inventory costs with maximum dependability
- 4 Business Hour – Parts and Labor service response time for timely completion with increased dependability
- 3 Year service duration to ensure maximum productivity and deliver timely results
Additional information
| Service Characteristic | Parts & Labor |
|---|---|
| Service Main Type | Maintenance |
| Service Location | On-site |
| Provided Support | Fixes,Hardware Support,New Releases Update,Parts Replacement,Phone Support,Remote Technical Support,Repair,Web Knowledge Base Access,Web Support |
| Manufacturer | Veritas Technologies LLC |
| Manufacturer Website Addres | |
| Product Supported | Veritas 30663-M1 |
| Service Duration | 3 Year |
| Service Description | 24x7x4 Business Hour |
| Service Response Time | 4 Business Hour – Parts and Labor |
| Product Type | Service |
| Service Name | Essential Appliance Support – Extended Service |
| MPN | 30663-M1-22 |
| Brand | Veritas |
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